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HOW IT WORKS
The SerenityFlame™ Diffuser combines ultrasonic mist technology with LED flame simulation to create a calming, fireplace-like ambience while scenting and refreshing your space.
1. Add Water + Essential Oils
Fill the water tank with clean water, then add a few drops of your favorite essential oil (optional).
This creates the base for the soothing, aromatic mist.
2. Ultrasonic Vibrations Create a Fine Mist
Inside the diffuser, a small ultrasonic plate vibrates at high speed — creating ultra-fine water vapor that gently moisturizes the air without heat.
This keeps the mist cool, safe, and perfect for aromatherapy.
3. LED Lights Produce the Realistic Flame Effect
Warm-toned LEDs illuminate the mist from below, creating a soft, flickering glow that mimics a cozy fireplace flame.
No smoke. No heat. Just pure ambience.
4. Choose Your Mode & Intensity
Switch between multiple mist modes and flame brightness levels to match your mood:
- Calm Flame Mode — soft, warm glow
- Vivid Flame Mode — brighter, realistic flicker
- Continuous or Intermittent Mist — based on your comfort level
5. Enjoy Hours of Relaxation
The diffuser runs quietly and safely, then automatically shuts off when the water level gets low — perfect for sleep, meditation, or unwinding after a long day.
WHATS IN THE BOX?
Everything included for instant relaxation:
- SerenityFlame™ Diffuser
- USB-C Power Cable
- Quick-Start User Guide
- FREE Smart Remote Control 🎁
Unbox it, plug it in, and enjoy your new cozy oasis within minutes.
SHIPPING DETAILS
We want your self-care essentials to reach you as quickly as possible!
Processing Time:
Orders are typically processed within 1–2 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking details.
Shipping Time:
- U.S. Orders: 5–10 business days
- International Orders: 7–15 business days (depending on location)
Shipping Costs:
- Free U.S. Shipping on orders over $50
- Standard shipping rates apply to smaller or international orders (calculated at checkout)
Tracking:
All orders include tracking. You can track your package through your confirmation email or our “Track My Order” page.
💌 If your package hasn’t arrived within the expected timeframe, please reach out to our support team at support@pampermepretty.store — we’ll be happy to help!
RETURN POLICY
We stand behind every Pamper Me Pretty product with complete confidence.
If you’re not 100% satisfied with your purchase, we’ll make it right — no questions asked.
Returns:
- Eligible within 30 days of delivery for items in original condition and packaging.
- Due to hygiene reasons, used personal care items can only be returned if defective or damaged upon arrival.
Refunds:
Once your return is received and inspected, we’ll issue a full refund (minus shipping costs, if applicable) to your original payment method within 5–7 business days.
Exchanges:
If your trimmer arrives damaged or faulty, we’ll happily replace it free of charge. Simply contact us within 7 days of receiving your order.
How to Start a Return:
Email us at returns@pampermepretty.store with your order number and a brief reason for your return. Our team will guide you through the quick, easy process.
💕 Your satisfaction means everything to us — we promise to take care of you every step of the way.
🌫️ Aromatherapy + Humidification
Ultrasonic technology delivers a fine, refreshing mist to relieve dryness and distribute your favorite essential oils.
🔥 Ultra-Realistic Flame Ambience
Creates a calming, fireplace-like glow without heat, smoke, or mess.
💤 Whisper-Quiet Operation
Designed for nighttime use — ideal for sleep, meditation, and relaxation.
⏱️ Auto Shut-Off Safety
Turns off automatically when water runs low.
FAQS
What is the SerenityFlame™ Diffuser?
A: The SerenityFlame Diffuser is a flameless, elegant home fragrance diffuser designed to gently scent your space without an open flame. It offers an easy, low-maintenance way to enjoy pleasant aromas and elevate ambiance.
How do I use the diffuser?
A: Simply place the diffuser in your desired room, add the provided fragrance oil or essential oil (depending on your chosen set), and turn it on. The diffuser will disperse the scent automatically — no lighting or wick-trimming required.
How long does the scent last?
A: The duration of fragrance depends on factors such as room size, airflow, and how often the diffuser runs. Many customers find that a single fill provides continuous scent for several days or weeks. For best results, refill or replace oils when the scent starts to fade.
Is the diffuser safe compared to a candle?
A: Yes — since the SerenityFlame Diffuser uses no flame, it eliminates fire hazard and reduces soot or smoke. This makes it a great option for homes with children, pets, or shared spaces.
How do I maintain the diffuser?
A: Clean the reservoir every 1–2 weeks with a soft cloth to maintain peak performance
What scents can I use?
A: Anything you love—fragrance oils, aromatherapy blends, or essential oils. It’s very versatile.
How big of a space can it fragrance?
A: Perfect for bedrooms, living rooms, bathrooms, offices, and cozy corners. It’s strong enough to scent a small to medium-sized room.